Multilingual Care Coordinator
Multilingual Behavioral Health & Substance Use Disorder Care Coordinator
Health & Human Services Department | Division of Social Services
Location:
Peabody Police Department
6 Allens Lane, Peabody, MA 01960
Schedule:
32.5 hours per week
- Monday–Wednesday: 8:30 AM – 4:00 PM
- Thursday: 8:30 AM – 7:00 PM
- Friday: 8:30 AM – 12:30 PM
Salary:
$60,909 – $64,619 DOQ
Stipend: 6% of annual salary
Summary of Duties:
Under the direction of the Director of Social Services, the Multilingual Behavioral Health & Substance Use Disorder Care Coordinator (“Care Coordinator”) designs and implements intervention and support programs to assist Peabody residents and their families in accessing behavioral health, medical health, and substance use disorder services. The Care Coordinator works specifically with residents whose primary spoken language is not English.
Essential Duties and Responsibilities:
- Provide care coordination to Peabody residents whose primary language is Spanish, Portuguese, or another non-English language.
- Increase access to inpatient and outpatient behavioral health, medical health, and substance use disorder treatment resources.
- Coordinate or participate in regular substance use and mental healthcare provider meetings within the City of Peabody.
- Develop proactive outreach programs for residents whose primary language is not English.
- Develop proactive outreach programs and supports for residents who reside in public housing.
- Provide on-going community-based support and consultation to individuals and families.
- Connect residents to existing support and education groups and coordinate and facilitate support and education groups as needed.
- Host and participate in community-wide educational and outreach events.
- Conduct follow-up with residents after police response.
- Assist the Mental Health/Substance Abuse Clinician with client assessment and intake.
- Maintain data collection related to the position, including referrals, responses, outcomes, and other relevant metrics.
- Coordinate prevention strategies with the Youth Outreach Coordinator.
- Coordinate treatment and recovery strategies with the Mental Health/Substance Abuse Clinician.
- Supervise interns as needed.
- Perform other duties as assigned or required.
Skills and Qualifications:
- Proficiency in Spanish and/or Portuguese required.
- Bachelor’s degree (B.S. or B.A) in social work, public health, or a related field required.
- A Master’s degree in Social Work (MSW) or Mental Health Counseling is preferred.
- Experience working in behavioral health and/ or public health programs.
- Three (3) years of related experience may be considered in lieu of advanced education.
- Knowledge of evidence-based substance use prevention, intervention, and treatment strategies.
- Strong multi-tasking and organizational skills.
- Experience developing programs and reporting systems.
- Ability to work collaboratively across departments and independently.
- Willingness to learn and participate in training related to evidence-based practices.
- Excellent verbal and written communication skills, including public presentation ability
- Valid Massachusetts Driver’s License and reliable transportation required.
- Proficiency with Microsoft Office applications.
- Must successfully complete a Massachusetts criminal background check, drug screen and physical examination.
Physical & Work Requirements:
This position requires in-person attendance. The role requires vision sufficient to read printed materials and computer screens, the ability to lift and/or move up to 15 pounds, and the ability to work directly with the public in person, by phone, and via email. Exceptional customer service skills, professionalism, discretion, and the ability to maintain strict confidentiality are required. Candidates must be able to read and write in English.
Posting Date: February 10, 2026
How to Apply:
Interested, qualified candidates should submit a cover letter and resume by the preferred application deadline of Friday, February 27, 2026, at 12:30 PM. The position will remain open until filled, and applications will be reviewed as received.
Grant Funding Notice:
This position is funded through a Beth Israel Lahey Health grant. The current funding cycle runs from June 1, 2024 through June 1, 2027. Continued employment is contingent upon the availability of grant funding.
Submit applications to:
- Human Resources Department, City Hall, 24 Lowell Street
- Email: hr@peabody-ma.gov
- Fax: 978-278-1544
https://www.peabody-ma.gov/hr/JobApplication.pdf
The City of Peabody is an Equal Opportunity Employer (EOE).
